Frequently Asked Questions
Q: How do I set up WideVPN?
A: Please refer to the Tutorials page.
Q: Is WideVPN free?
A: No. WideVPN is a premium VPN service, free trial is closed now. Make order only $5/year.
Q: How do I pay for my subscription? payment one-time or recurring?
A: WideVPN accepts payment via: Credit card: Visa, Mastercard, American Express, Discover, JCB, Visa Electron, Diners Club International PayPal Paymentwall: Support more than 200 Other payment methods: Alipay, UnionPay, Yandex Money, Interac Online, Mint, OneCard, Carte Bleue, Maestro, and more. All package pay one-time , if you want renew will have to make new order or renew.
Q: Are there any limitations regarding the bandwidth, speed or number of switches between servers?
A: Our service has no limitations regarding the bandwidth or speed; neither limits the number of switches between our VPN servers.
Q: In what countries can I use your service?
A: Our service can be accessed from anywhere around the globe, you will just need an Internet connection that supports one of our VPN protocols.
Q: Refund Policy
A: If you are not satisfied with the VPN service provided by us, you can request a full refund within 3 days through our support ticket system. We are constantly working to improve our service so the feedback we receive from customers is very important for us.
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